Give more value to that space!

Frequently Asked Questions

• Why should I become a Scrapays agent?

  How does it feel to own your own recycling business? What the Scrapays system provides is an opportunity to be able to make 250,000 and above by collecting sorted waste. This largely depends on the time you put into the business.

• What is the minimum quantity of recyclables that I have to have stored?

  Agents are required to have a minimum cumulative kilogram volume of 500KG before requesting for offtake.
  But because we do route pickup schedules, even when you have less than the minimum offtake Kilogram, your collected recyclables can be picked up when the offtake route is along your outlet lane, you would have also received a prior in-app and SMS notification.

• How long does it take for offtake?

  All offtake requests are scheduled and ticket notifications with the scheduled day for pick up are usually sent out to our Agents within 24hrs after requesting an offtake. Typically Agent stores for an average of 2 weeks before requesting for offtake.

• How do I connect my IoT Scale and how does the payment work?

  The scale is an IoT system that works with wifi or Bluetooth connection and sends a direct wireless Kilogram reading signal to the Scrapays App. During your onboarding, you will get a step-by-step process for the connection process and settings calibration.
  Scrapays have made it so simple and easy to get you started on the journey of becoming an Agent; owning your own mini-recycling outlet, You do not need to do a total upfront payment for the IoT Scale, you have the liberty of paying a monthly payment from your profit, over a 6 months period. on the 28th of each month with this 6-months period, your monthly payment will be automatically deducted from your Scrapays Wallet.
  Yes, it that easy and simple.

• How do I become an Agent?

  1. Sign up directly on our website or download our agent app on Google Playstore, and fill out your details.
  2. Complete your documentation and Know Your Customer (KYC) process.
  3. Go through our Physical or in-app segmented training module videos.
  4. Get the IoT Scale Asset shipped to you or pick it up at any of our closest office/outlets.
  Immediately you get activated, an account manager is attached to you, to help grow and scale your new recycling business with the support of the Scrapays technology.
  Join the ride!

• What do I need to become an Agent?

  To become a Scrapays agent you are required to have space, for the temporary storage of the recyclables you collect, in order to effectively run your mini-recycling outlet. The average required storage space is usually 10 by 10 ft.
  Scrapays also provides free storage Jumbo sacks, to help maximize your space usage. This helps you store more.

• Do I need to pay for Assets that will be provided?

  As a Scrapays Agent, you get free marketing materials (T-Shirt, Banner, Fliers, and Jumbo Sacks). You will also be given an IoT scale (repayable in six months)
  This will be shipped to you/ or you come for a personal pick up, after complete registration and training (in-person of in-app training module)

• What are the recyclables Scrapays collect?

  We only collect sorted Recyclable waste.
  Scrapays currently collects across over 13 different material types (Plastics(PP, HDPE, ABS, PS, PET, LDPE-Nylons), Cartons, Metals(Iron, Aluminum, Copper, Zinc), Batteries, Electronic Waste, Out-of-Use Items (e.g Old Refrigerator, Bad Generator, etc.). For more information visit; https://scrapays.com/recyclables

• How do I make payment for the recyclables I collect?

  At the point of processing a dropoff for a Waste Producer or a Collector, after weighing the recyclable they are giving out, you can either make a direct Cash payment or a Wallet payment to them.
  We advise the use of the Wallet payment because it helps solves the issue of change and payment lags.

• How does the Scrapays Wallet work?

  For every User on Scrapays, Your phone number becomes your Wallet ID automatically. This means payment can be made directly to any phone number at the point of Collection seamlessly.
  The fantastic thing about this is that this user doesn‘t have to be previously registered on Scrapays, they immediately get an SMS notification of your payment to them. they are instructed to either dial *347*477# or chat our Whatsapp Bot - 08093333477

• How much Margin do I make as a Scrapays Agent?

  As a Scrapays Agent you typically make between 25% to 37% depending on the recyclable waste type when you collect recyclables directly from Collectors. This means you make between 25,000 to 37,000 for every 100,000 recyclable transaction value you process.
  NB: Collecting from Collectors helps Agent recover more recyclables and do more transaction volume faster.
  Agents that Collects directly from Waste Producers either through direct dropoff at their outlet or pickup operation typically make between 60% to 78% depending on the recyclable waste type. This means you make between 60,000 to 78,000 for every 100,000 recyclable transaction value you process.

• What can I do with the Funds in my Scrapays Wallet, how do I even withdraw it?

  The Scrapays Wallet System allows literally everyone to be financially included, one you have a phone number then you already have a Scrapays Wallet.
  Directly from our USSD (*347*477#), Whatsapp (08093333477), Mobile App, or Web App interface, users can directly;
  - Transfer funds to any phone number within the country, registered or not with Scrapays. This means you can literally transfer funds to anyone once you simply have their Phone number.
  - Transfer funds into any Bank Account in the country
  - Withdraw your funds from any Mobile Money Agents within your area
  - Make Airtime and Data recharge to any phone number
  - Purchase and gain access to cheap insurance offerings
  - Purchase electricity (Coming Soon)
  - Shop from your Scrapays Wallet on our partner Stores

• Do the Waste Producer or Collectors I collect from have to be registered?

  As a scrapays Agents you can collect from both registered and unregistered Waste Producers or Collectors. By inputting their number the system shows you if the customer is registered or not., then you can proceed to scale the items.